USAID/Cambodia announced a major initiative to strengthen social accountability for public service delivery in urban areas of several Cambodian provinces.  This effort, made up of several coordinated activities, will help citizens and authorities improve the availability and quality of services such as primary education, healthcare, waste collection,  and administrative services.

“This is a coordinated, five-year effort,” stated USAID/Cambodia Mission Director Veena Reddy.  “It will deploy cutting edge technology that will allow citizens and officials to monitor and use data to improve key public services affecting all Cambodians.”

The initiative includes “Innovations for Social Accountability” an activity implemented by FHI360 to enable real-time citizen feedback to improve health, education, water, and other services in urban areas of Battambang, Banteay Meanchey, Siem Reap, Kampong Chhnang, and Kampot provinces.