Carol Chan is currently the Deputy Assistant to the Administrator of USAID’s Bureau for Global Health (GH). Prior to her role in GH, she served as the Deputy Assistant to the Administrator in USAID’s Bureau for Humanitarian Assistance (BHA), the U.S. Government lead for international disaster response. With a mandate to save lives, alleviate human suffering, and reduce the impact of disasters, BHA monitors, mitigates, and responds to global hazards and humanitarian needs. The Bureau also promotes resilience by preparing communities for disasters before they strike, and by helping people recover and move beyond crises.

Prior to the establishment of BHA, she served as the Acting Director of USAID’s Office of U.S. Foreign Disaster Assistance (OFDA), leading a global staff of approximately 660 people and overseeing annual resources of more than $2.1 billion. In Fiscal Year 2019, OFDA responded to 49 disasters in 40 countries, including the Ebola outbreak in the Democratic Republic of the Congo, Hurricane Dorian in The Bahamas, Cyclones Idai and Kenneth in Mozambique, an earthquake in Indonesia, and ongoing crises in Syria, Iraq, South Sudan, Nigeria, Burma, and Yemen. Ms. Chan joined OFDA in 1997, serving as the Office’s Deputy Director and the Division Chief for Program Support, where she managed the office’s budget, procurement, and information management resources. She has also led several major disaster response efforts for USAID in recent years, including responses to the Haiti earthquake, the Pakistan floods, and the Libya complex emergency, as well as the Agency’s first domestic response in the aftermath of Hurricane Katrina.

Ms. Chan has 30 years of experience at USAID, including working as a contracts officer in USAID’s Office of Acquisition and Assistance, supporting development programs and providing contracting support to USAID missions. She also spent several years working in the private sector in the freight forwarding and international banking industries in New York City.

Ms. Chan was selected to join USAID’s Senior Executive Service in September 2009. She holds a Bachelor's degree in East Asian studies with a minor in Business Administration from Wittenberg University.