The incumbent is expected to work independently and will be evaluated by the Systems Manager at the end of the rating period. The incumbent is responsible for the day-to-day operation and management of USAID DRC's LAN and telephone systems; develops and modifies programs to meet the Mission's rapidly changing IT environment. The incumbent provides the full range of training to users and conducts troubleshooting as needs require. The incumbent is responsible for documenting LAN activities as well as settings performed on daily basis. The incumbent is required to act as an IT deputy in the EXO section to assist in proactive actions required to maintain the life cycle of the system and its integrity.