Correspondence Management

Functional Series 500 – Management Services

Partial Revision Date: 12/31/2020
Responsible Office: AID/ES
File Name: 503_123120

Overview

This chapter prescribes the policies, processes, and procedures in place for the handling and creation of Agency correspondence. To enable Agency Principals to work efficiently and make fully informed decisions, and to manage information for official record keeping purposes, all employees must ensure that the Agency creates timely, responsive correspondence that is properly cleared and coordinated across all Bureaus and Independent Offices (B/IO), and is consistent in tone, style, and presentation.