COVID-19 Task Force Summary Results of USAID’s Implementing Partner Survey

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COVID-19 Task Force Summary Results of USAID’s Implementing Partner Survey

file icon(1 MB) COVID-19 Task Force Summary Results of USAID’s Implementing Partner Survey

Slide One

  • COVID-19 Task Force 

  • Summary Results of USAID’s Implementing Partner Survey 

  • May 19, 2020

Slide Two

  • Contents

  • Survey Introduction

  • Key Conclusions

  • Operational Challenges

  • USAID Response to Partner Feedback

  • USAID Launches a Partner Resource Center

  • Appendix: Responses by Region

  • Appendix:Responses by Instrument Type

Slide Three

  • Survey of USAID’s Implementing Partners

  • USAID conducted an OMB-approved survey of its worldwide implementing partners between April 30 and May 7 on the challenges of operating during the COVID-19 pandemic

  • Survey participation was anonymous and optional.

    • 731 partners responded, many of whom reported managing multiple types of awards

      • 58% manage at least one Cooperative Agreement

      • 37% manage at least one Contract

      • 36% manage at least one Grant

      • 9% manage at least one Institutional Support Contract 

    • 41% self-identified as a new partner within the last 5 years

    • 25% self-identified as a U.S. Small Business

    • 31% self-identified as Local/Indigenous

  • Survey results are driving USAID’s development of tools and guidance for ensuring implementing partners continue delivering programming during the pandemic.  

Slide Four

  • USAID’s worldwide partners are continuing to implement and monitor programs despite the challenges resulting from COVID-19.

  • Despite global differences in the pandemic’s spread, USAID’s partners face similar operational constraints across regions and sectors.

  • USAID’s partners asked for support in four areas:  

  1. Increased flexibility for awards, performance, and monitoring;

  2. Clear, consistent, and timely guidance;

  3. Streamlined processes; and

  4. Learning resources, including monitoring and evaluation. 

Slide Five

  • Partner Operations Continue, Despite Challenges

  • 93 percent of partners report that interacting with beneficiaries, the private sector, and host country governments as planned is moderately or significantly more challenging.

  • 92 percent of partners report that monitoring activities as planned is moderately or significantly more challenging.

  • Graph: Operating at Status Quo

    • Freedom of Movement 4.63%

    • Security 31.55%

    • Electricity 34.16%

    • Telework Capabilities 16.70%

    • COVID-19 Preparedness for Staff 8.11%

  • Graph: Moderately more Challenging

    • Freedom of Movement 24.38%

    • Security 40.87%

    • Electricity 43.92%

    • Telework Capabilities 54.11%

    • COVID-19 Preparedness for Staff 49.35%

  • Significantly more Challenging

    • Freedom of Movement 70.99%

    • Security 30.62%

    • Electricity 21.92%

    • Telework Capabilities 29.19%

    • COVID-19 Preparedness for Staff 42.54%

Slide Six

  • USAID response to survey results

  • What USAID Heard: Increased Flexibility

    • What USAID implemented: 

      • Authorized flexibilities from OMB guidance for Assistance Awards

      • Issued memo encouraging flexibility on Acquisition Awards

      • Launched COVID19_indirectcosts@usaid.gov email box

      • Extended due date for reporting of foreign taxes assessed during FY 2019

    • What USAID is working on: 

      • Authorizing flexibilities for indirect costs and ceiling rates

  • What USAID Heard: Provide guidance

    • What USAID implemented

      • Launched USAID COVID-19 partner webpage

      • Update partner FAQ document weekly

      • Conducted partner outreach calls

      • Established Resource Center for partners

    • What USAID is working on

      • Establishing routine partner calls and weekly updates

      • Allowing preparedness/readiness costs

  • What USAID Heard: Streamline processes

    • What USAID implemented

      • Collated internal guidance for Agreement and Contract Officers (AO) / (CO) and representatives (AOR) / (COR)

      • Expedited procedures package

      • Extended warrant authorities for Missions to maintain continuity of operations

    • What USAID is working on

      • Authorizing flexibilities for the Project Appraisal Document (PAD) design process

  • What USAID Heard: Additional learning resources

    • What USAID implemented

      • Administered a Mission survey and hosted Mission calls

      • Administered a Partner survey and host partner calls

      • Launched a learning platform for missions and partners

    • What USAID is working on

      • Published a remote monitoring resource guide and platform

Slide Seven

  • USAID launches a partner resource center

  • USAID engaged with 2,200 implementing partners during a series of conference calls

  • Following the survey and conference calls, USAID and the partner community agreed to continue a dialogue to answer questions, provide guidance, and ensure coordination

  • On May 15, 2020 USAID established a COVID-19 partner resource center to streamline and simplify access to USAID. The center can be reached at COVID19_partnerresourcecenter@usaid.gov

  • The Partner Resource Center facilitates non-award specific inquiries, such as monitoring and evaluation, security, programming, general award inquiries, etc.

  • Award-specific inquiries are being managed by Contracting and Agreement Officer (C/AO) and/or Contracting and Agreement Officer Representatives (C/AOR)

Slide Eight

  • Appendix One: Responses by Region

Slide Nine – Africa

  • Graph: Interacting with Stakeholders

    • Operating at Status Quo

      • RFS 22

      • CVE and Stabilization 14

      • Democracy, Human Rights and Governance 15

      • HA 12

      • Economic Growth and Trade 3

      • Education 6

      • Environment and GCC 7

      • Gender Equality and Women’s Empowerment 12

      • Global Health 10

      • Management and Operations Support 8

      • WASH 4

      • Youth 11

      • TOTAL 124

      • PERCENT 7.94%

    • Moderately more Challenging

      • RFS 83

      • CVE and Stabilization 31

      • Democracy, Human Rights and Governance 40

      • HA 53

      • Economic Growth and Trade 45

      • Education 59

      • Environment and GCC 42

      • Gender Equality and Women’s Empowerment 56

      • Global Health 73

      • Management and Operations Support 50

      • WASH 33

      • Youth 49 

      • TOTAL 614

      • PERCENT 39.31%

    • Significantly more Challenging

      • RFS 109

      • CVE and Stabilization 52

      • Democracy, Human Rights and Governance 72

      • HA 48

      • Economic Growth and Trade 55

      • Education 72

      • Environment and GCC 48

      • Gender Equality and Women’s Empowerment 78

      • Global Health 108

      • Management and Operations Support 56

      • WASH 39

      • Youth 87

      • TOTAL 824

      • PERCENT 52.75%

  • Graph: Monitoring Activities

    • Operating at Status Quo

      • RFS 26

      • CVE and Stabilization 16

      • Democracy, Human Rights and Governance 12

      • HA 13

      • Economic Growth and Trade 10

      • Education 7

      • Environment and GCC 9

      • Gender Equality and Women’s Empowerment 15

      • Global Health 11

      • Management and Operations Support 8

      • WASH 8

      • Youth 10

      • TOTAL 145

      • PERCENT 9.01%

    • Moderately more Challenging

      • RFS 86

      • CVE and Stabilization 37

      • Democracy, Human Rights and Governance 50 

      • HA 50

      • Economic Growth and Trade 68

      • Education 31

      • Environment and GCC 44

      • Gender Equality and Women’s Empowerment 64

      • Global Health 76

      • Management and Operations Support 53

      • WASH 47

      • Youth 57

      • TOTAL 663

      • PERCENT 41.21%

    • Significantly more Challenging

      • RFS 107

      • CVE and Stabilization 47

      • Democracy, Human Rights and Governance 60

      • HA 53

      • Economic Growth and Trade 66

      • Education 64

      • Environment and GCC 44

      • Gender Equality and Women’s Empowerment 71

      • Global Health 107

      • Management and Operations Support 52

      • WASH 49

      • Youth 81

      • TOTAL 801

      • PERCENT 49.78%

Slide 10 – Asia

  • Graph: Interacting with Stakeholders

    • Operating at Status Quo

      • RFS 4

      • CVE and Stabilization 4

      • Democracy, Human Rights and Governance 6

      • HA 3

      • Economic Growth and Trade 2

      • Education 2

      • Environment and GCC 2

      • Global Health 3

      • Management and Operations Support 3

      • WASH 2

      • Youth 5

      • TOTAL 36

      • PERCENT 5.11%

    • Moderately more Challenging

      • RFS 47

      • CVE and Stabilization 17

      • Democracy, Human Rights and Governance 42

      • HA 23

      • Economic Growth and Trade 34

      • Education 23

      • Environment and GCC 29

      • Global Health 34

      • Management and Operations Support 24

      • WASH 18

      • Youth 26

      • TOTAL 317

      • PERCENT 44.96%

    • Significantly more Challenging

      • RFS 43

      • CVE and Stabilization 28

      • Democracy, Human Rights and Governance 36

      • HA 26

      • Economic Growth and Trade 34

      • Education 35

      • Environment and GCC 25

      • Global Health 49

      • Management and Operations Support 22

      • WASH 24

      • Youth 30

      • TOTAL 352

      • PERCENT 49.93%

  • Graph: Monitoring Activities

    • Operating at Status Quo

      • RFS 4

      • CVE and Stabilization 7

      • Democracy, Human Rights and Governance 4

      • HA 4

      • Economic Growth and Trade 4

      • Education 2

      • Environment and GCC 3

      • Global Health 4

      • Management and Operations Support 1

      • WASH 2

      • Youth 2

      • TOTAL 37

      • PERCENT 5.21%

    • Moderately more Challenging

      • RFS 48

      • CVE and Stabilization 22

      • Democracy, Human Rights and Governance 37

      • HA 24

      • Economic Growth and Trade 36

      • Education 25

      • Environment and GCC 30

      • Global Health 38

      • Management and Operations Support 26

      • WASH 22

      • Youth 32

      • TOTAL 340

      • PERCENT 47.89%

    • Significantly more Challenging

      • RFS 44

      • CVE and Stabilization 23

      • Democracy, Human Rights and Governance 44

      • HA 25

      • Economic Growth and Trade 31

      • Education 34

      • Environment and GCC 26

      • Global Health 35

      • Management and Operations Support 22

      • WASH 22

      • Youth 27

      • TOTAL 333

      • PERCENT 46.90%

Slide 11 – Afghanistan and Pakistan

  • Graph: Interacting with Stakeholders

    • Operating at Status Quo

      • RFS 1

      • CVE and Stabilization 0

      • Democracy, Human Rights and Governance 1

      • HA 3

      • Economic Growth and Trade 0 

      • Education 0

      • Environment and GCC 0

      • Gender Equality and Women’s Empowerment 2

      • Global Health 2

      • Management and Operations Support 0

      • WASH 0

      • Youth 1

      • TOTAL 10

      • PERCENT 3.29%

    • Moderately more Challenging

      • RFS 6

      • CVE and Stabilization 7

      • Democracy, Human Rights and Governance 11

      • HA 7

      • Economic Growth and Trade 10

      • Education 8

      • Environment and GCC 7

      • Gender Equality and Women’s Empowerment 6

      • Global Health 10

      • Management and Operations Support 4

      • WASH 8

      • Youth 7

      • TOTAL 91

      • PERCENT 39.06%

    • Significantly more Challenging

      • RFS 12

      • CVE and Stabilization 9

      • Democracy, Human Rights and Governance 16

      • HA 8

      • Economic Growth and Trade 11

      • Education 17

      • Environment and GCC 8

      • Gender Equality and Women’s Empowerment 10

      • Global Health 11

      • Management and Operations Support 15

      • WASH 6

      • Youth 9

      • TOTAL 132

      • PERCENT 56.65%

  • Graph: Monitoring Activities

    • Operating at Status Quo

      • RFS 1

      • CVE and Stabilization 0

      • Democracy, Human Rights and Governance 3

      • HA 1

      • Economic Growth and Trade 1

      • Education1

      • Environment and GCC 2

      • Gender Equality and Women’s Empowerment 1

      • Global Health 1

      • Management and Operations Support 0

      • WASH 1

      • Youth 0

      • TOTAL 12

      • PERCENT 4.72%

    • Moderately more Challenging

      • RFS 10

      • CVE and Stabilization 10

      • Democracy, Human Rights and Governance 14

      • HA 10

      • Economic Growth and Trade 10

      • Education 11

      • Environment and GCC 7

      • Gender Equality and Women’s Empowerment 10

      • Global Health 10

      • Management and Operations Support 9

      • WASH 8

      • Youth 11

      • TOTAL 120

      • PERCENT 47.24%

    • Significantly more Challenging

      • RFS 11

      • CVE and Stabilization 8

      • Democracy, Human Rights and Governance 13

      • HA 9

      • Economic Growth and Trade 12

      • Education 13

      • Environment and GCC 6

      • Gender Equality and Women’s Empowerment 9

      • Global Health 14

      • Management and Operations Support 12 

      • WASH 7

      • Youth 8

      • TOTAL 122

      • PERCENT 48.03%

Slide 12 – Europe and Eurasia

  • Graph: Interacting with Stakeholders

    • Operating at Status Quo

      • RFS 9

      • CVE and Stabilization 3

      • Democracy, Human Rights and Governance 7

      • HA 4

      • Economic Growth and Trade 6

      • Education 5

      • Environment and GCC 4

      • Gender Equality and Women’s Empowerment 4 

      • Global Health 4

      • Management and Operations Support 4

      • WASH 3

      • Youth 1

      • TOTAL 54

    • Moderately more Challenging

      • RFS 23

      • CVE and Stabilization 18

      • Democracy, Human Rights and Governance 46

      • HA 12

      • Economic Growth and Trade 18

      • Education 19

      • Environment and GCC 11

      • Gender Equality and Women’s Empowerment 22

      • Global Health 13

      • Management and Operations Support 11

      • WASH 7

      • Youth 27

      • TOTAL 227

      • PERCENT 47.49%

    • Significantly more Challenging

      • RFS 20

      • CVE and Stabilization 11

      • Democracy, Human Rights and Governance 25

      • HA 12

      • Economic Growth and Trade 21

      • Education 19

      • Environment and GCC 8

      • Gender Equality and Women’s Empowerment 16

      • Global Health 16

      • Management and Operations Support 14

      • WASH 13

      • Youth 22

      • TOTAL 197

      • PERCENT 41.21%

  • Graph: Monitoring Activities

    • Operating at Status Quo

      • RFS 11

      • CVE and Stabilization 4

      • Democracy, Human Rights and Governance 11

      • HA 5

      • Economic Growth and Trade 8

      • Education 7

      • Environment and GCC 4

      • Gender Equality and Women’s Empowerment 4

      • Global Health 6

      • Management and Operations Support 4

      • WASH 3

      • Youth 7

      • TOTAL 74

      • PERCENT 15.48%

    • Moderately more Challenging

      • RFS 25

      • CVE and Stabilization 20

      • Democracy, Human Rights and Governance 48

      • HA 12

      • Economic Growth and Trade 20

      • Education 20

      • Environment and GCC 13

      • Gender Equality and Women’s Empowerment 24

      • Global Health 16

      • Management and Operations Support 11

      • WASH 9

      • Youth 28

      • TOTAL 246

      • PERCENT 51.46%

    • Significantly more Challenging

      • RFS 15

      • CVE and Stabilization 10

      • Democracy, Human Rights and Governance 17

      • HA 11

      • Economic Growth and Trade 18

      • Education 14

      • Environment and GCC 6

      • Gender Equality and Women’s Empowerment 14

      • Global Health 12

      • Management and Operations Support 13

      • WASH 12

      • Youth 16

      • TOTAL 158

      • PERCENT 33.05%

Slide Thirteen – Latin America and the Caribbean

  • Graph: Interacting with Stakeholders

    • Operating at Status Quo

      • RFS 9

      • CVE and Stabilization 2

      • Democracy, Human Rights and Governance 4

      • HA 4

      • Economic Growth and Trade 1

      • Education 2

      • Environment and GCC 1

      • Gender Equality and Women’s Empowerment 1

      • Global Health 1

      • Management and Operations Support 1

      • WASH 0

      • Youth 2

      • TOTAL 28

      • PERCENT 4.79% 

    • Moderately more Challenging

      • RFS 28

      • CVE and Stabilization 13

      • Democracy, Human Rights and Governance 36

      • HA 13

      • Economic Growth and Trade 27

      • Education 18

      • Environment and GCC 20

      • Gender Equality and Women’s Empowerment 21

      • Global Health 18

      • Management and Operations Support 19

      • WASH 8

      • Youth 22

      • TOTAL 243

      • PERCENT 41.61%

    • Significantly more Challenging

      • RFS 34

      • CVE and Stabilization 18

      • Democracy, Human Rights and Governance 35

      • HA 24

      • Economic Growth and Trade 23

      • Education 29

      • Environment and GCC 24

      • Gender Equality and Women’s Empowerment 31

      • Global Health 34

      • Management and Operations Support 14

      • WASH 19

      • Youth 28

      • TOTAL 313

      • PERCENT 53.60%

  • Graph: Monitoring Activities

    • Operating at Status Quo

      • RFS 9

      • CVE and Stabilization 3

      • Democracy, Human Rights and Governance 8

      • HA 6

      • Economic Growth and Trade 3

      • Education 5

      • Environment and GCC 4

      • Gender Equality and Women’s Empowerment 3

      • Global Health 4

      • Management and Operations Support 2

      • WASH 1

      • Youth 3

      • TOTAL 51

      • PERCENT 8.72%

    • Moderately more Challenging

      • RFS 24

      • CVE and Stabilization 13

      • Democracy, Human Rights and Governance 39

      • HA 14

      • Economic Growth and Trade 30

      • Education 18

      • Environment and GCC 23

      • Gender Equality and Women’s Empowerment 23

      • Global Health 22

      • Management and Operations Support 19

      • WASH 14

      • Youth 27

      • TOTAL 266

      • PERCENT 45.47%

    • Significantly more Challenging

      • RFS 37

      • CVE and Stabilization 17

      • Democracy, Human Rights and Governance 28

      • HA 22

      • Economic Growth and Trade 18

      • Education 26

      • Environment and GCC 18

      • Gender Equality and Women’s Empowerment 27

      • Global Health 28

      • Management and Operations Support 13

      • WASH 12

      • Youth 22

      • TOTAL 268

      • PERCENT 45.81%

Slide Fourteen – Middle East

  • Graph: Interacting with Stakeholders

    • Operating at Status Quo

      • RFS 2

      • CVE and Stabilization 1

      • Democracy, Human Rights and Governance  2

      • HA 1

      • Economic Growth and Trade 1

      • Education 1

      • Environment and GCC 2

      • Gender Equality and Women’s Empowerment 3

      • Global Health 3

      • Management and Operations Support 1

      • WASH 1

      • Youth 2

      • TOTAL 20

      • PERCENT 5.75%

    • Moderately more Challenging

      • RFS 10

      • CVE and Stabilization 9

      • Democracy, Human Rights and Governance 16

      • HA 11

      • Economic Growth and Trade 11

      • Education 11

      • Environment and GCC 5

      • Gender Equality and Women’s Empowerment 14 

      • Global Health 9

      • Management and Operations Support 9

      • WASH 11

      • Youth 13

      • TOTAL 129

      • PERCENT 37.07%

    • Significantly more Challenging

      • RFS 18

      • CVE and Stabilization 15

      • Democracy, Human Rights and Governance 16

      • HA 18

      • Economic Growth and Trade 15

      • Education 21

      • Environment and GCC 11

      • Gender Equality and Women’s Empowerment 17

      • Global Health 17

      • Management and Operations Support 16

      • WASH 16

      • Youth 19

      • TOTAL 199

      • PERCENT 57.18%

  • Graph: Monitoring Activities

    • Operating at Status Quo

      • RFS 3

      • CVE and Stabilization 3

      • Democracy, Human Rights and Governance 4

      • HA 2

      • Economic Growth and Trade 1

      • Education 1

      • Environment and GCC 2

      • Gender Equality and Women’s Empowerment 4

      • Global Health 3

      • Management and Operations Support 1

      • WASH 3

      • Youth 2

      • TOTAL 28

      • PERCENT 7.78%

    • Moderately more Challenging

      • RFS 15

      • CVE and Stabilization 14

      • Democracy, Human Rights and Governance 16

      • HA 16

      • Economic Growth and Trade 14

      • Education 15

      • Environment and GCC 8

      • Gender Equality and Women’s Empowerment 16

      • Global Health 10

      • Management and Operations Support 11

      • WASH 11

      • Youth 16

      • TOTAL 162

      • PERCENT 45.00%

    • Significantly more Challenging

      • RFS 17

      • CVE and Stabilization 10

      • Democracy, Human Rights and Governance 15

      • HA 13

      • Economic Growth and Trade 12

      • Education 17

      • Environment and GCC 9

      • Gender Equality and Women’s Empowerment 15

      • Global Health 18

      • Management and Operations Support 14

      • WASH 14

      • Youth 16

      • TOTAL 170

      • PERCENT 47.22%

Slide Fifteen

  • Appendix Two: Responses by Instrument Type

  • Contracts, Cooperative Agreement, Grants and Institutional Support Contractors

Slide Sixteen 

  • Partnerships Operating Environment

  • Graph: Contracts

    • Freedom of Movement, operating at status quo 5.1%

    • Freedom of Movement, moderately more challenging 26.3%

    • Freedom of Movement, significantly more challenging 68.5%

    • Security, operating at status quo 28.6%

    • Security, moderately more challenging 38.3%

    • Security, significantly more challenging 33%

    • Electricity, operating at status quo 32.8%

    • Electricity, moderately more challenging 46%

    • Electricity, significantly more challenging 21.2%

    • Telework capabilities, operating at status quo 16.1%

    • Telework capabilities, moderately more challenging 53.8%

    • Telework capabilities, significantly more challenging 30.1%

    • COVID-19 preparedness, operating at status quo 8.5%

    • COVID-19 preparedness, moderately more challenging 51.4%

    • COVID-19 preparedness, significantly more challenging 40.1%

  • Graph: Grants

    • Freedom of Movement, operating at status quo 7.4%

    • Freedom of Movement, moderately more challenging 23.4%

    • Freedom of Movement, significantly more challenging 69.2%

    • Security, operating at status quo 30%

    • Security, moderately more challenging 40.2%

    • Security, significantly more challenging 29.8%

    • Electricity, operating at status quo 32.6%

    • Electricity, moderately more challenging 46.8%

    • Electricity, significantly more challenging 20.7%

    • Telework capabilities, operating at status quo 17%

    • Telework capabilities, moderately more challenging 53.9%

    • Telework capabilities, significantly more challenging 29.1%

    • COVID-19 preparedness, operating at status quo 6.8%

    • COVID-19 preparedness, moderately more challenging 50.5%

    • COVID-19 preparedness, significantly more challenging 42.6%

  • Graph: Cooperative Agreements

    • Freedom of Movement, operating at status quo 4.7%

    • Freedom of Movement, moderately more challenging 23.1%

    • Freedom of Movement, significantly more challenging 72.1%

    • Security, operating at status quo 31.2%

    • Security, moderately more challenging 41.4%

    • Security, significantly more challenging 27.4%

    • Electricity, operating at status quo 33.3%

    • Electricity, moderately more challenging 45.9%

    • Electricity, significantly more challenging 20.8%

    • Telework capabilities, operating at status quo 17.9%

    • Telework capabilities, moderately more challenging 54.7%

    • Telework capabilities, significantly more challenging 27.4%

    • COVID-19 preparedness, operating at status quo 8.9%

    • COVID-19 preparedness, moderately more challenging 47.9%

    • COVID-19 preparedness, significantly more challenging 43.2%

  • Graph: Institutional Support Contractors

    • Freedom of Movement, operating at status quo 18%

    • Freedom of Movement, moderately more challenging 27.6%

    • Freedom of Movement, significantly more challenging 54.4%

    • Security, operating at status quo 36.4%

    • Security, moderately more challenging 31.5%

    • Security, significantly more challenging 32.1%

    • Electricity, operating at status quo 27.7%

    • Electricity, moderately more challenging 40%

    • Electricity, significantly more challenging 32.4%

    • Telework capabilities, operating at status quo 22.1%

    • Telework capabilities, moderately more challenging 48.4%

    • Telework capabilities, significantly more challenging 29.5%

    • COVID-19 preparedness, operating at status quo 19.6%

    • COVID-19 preparedness, moderately more challenging 44.3%

    • COVID-19 preparedness, significantly more challenging 36.1%

Slide Seventeen

  • Graph: New Partner? Yes

    • Freedom of Movement, operating at status quo 5.7%

    • Freedom of Movement, moderately more challenging 21.4%

    • Freedom of Movement, significantly more challenging 72.9%

    • Security, operating at status quo 28.8%

    • Security, moderately more challenging 36.1%

    • Security, significantly more challenging 35%

    • Electricity, operating at status quo 28.6%

    • Electricity, moderately more challenging 47.9%

    • Electricity, significantly more challenging 23.5%

    • Telework capabilities, operating at status quo 14.3%

    • Telework capabilities, moderately more challenging 52.2%

    • Telework capabilities, significantly more challenging 33.6%

    • COVID-19 preparedness, operating at status quo 9.3%

    • COVID-19 preparedness, moderately more challenging 46.1%

    • COVID-19 preparedness, significantly more challenging 44.6%

  • Graph: New Partner? No

    • Freedom of Movement, operating at status quo 3.9%

    • Freedom of Movement, moderately more challenging 26.1%

    • Freedom of Movement, significantly more challenging 70%

    • Security, operating at status quo 31%

    • Security, moderately more challenging 41.6%

    • Security, significantly more challenging 27.4%

    • Electricity, operating at status quo 36.7%

    • Electricity, moderately more challenging 42.2%

    • Electricity, significantly more challenging 21.1%

    • Telework capabilities, operating at status quo 17.6%

    • Telework capabilities, moderately more challenging 55.4%

    • Telework capabilities, significantly more challenging 27%

    • COVID-19 preparedness, operating at status quo 7.2%

    • COVID-19 preparedness, moderately more challenging 51.1%

    • COVID-19 preparedness, significantly more challenging 41.7%

  • Graph: Small Business? Yes

    • Freedom of Movement, operating at status quo 4.8%

    • Freedom of Movement, moderately more challenging 17.7%

    • Freedom of Movement, significantly more challenging 77.5%

    • Security, operating at status quo 31.1%

    • Security, moderately more challenging 31.2%

    • Security, significantly more challenging 37.7%

    • Electricity, operating at status quo 30.4%

    • Electricity, moderately more challenging 38.3%

    • Electricity, significantly more challenging 31.4%

    • Telework capabilities, operating at status quo 17.2%

    • Telework capabilities, moderately more challenging 43%

    • Telework capabilities, significantly more challenging 39.7%

    • COVID-19 preparedness, operating at status quo 9.1%

    • COVID-19 preparedness, moderately more challenging 45.3%

    • COVID-19 preparedness, significantly more challenging 45.6%

  • Graph: Small Business? No

    • Freedom of Movement, operating at status quo 4.7%

    • Freedom of Movement, moderately more challenging 25.7%

    • Freedom of Movement, significantly more challenging 69.7%

    • Security, operating at status quo 30.4%

    • Security, moderately more challenging 41.8%

    • Security, significantly more challenging 27.7%

    • Electricity, operating at status quo 35.2%

    • Electricity, moderately more challenging 46.4%

    • Electricity, significantly more challenging 18.4%

    • Telework capabilities, operating at status quo 16.8%

    • Telework capabilities, moderately more challenging 57.6%

    • Telework capabilities, significantly more challenging 25.6%

    • COVID-19 preparedness, operating at status quo 7.9%

    • COVID-19 preparedness, moderately more challenging 50.8%

    • COVID-19 preparedness, significantly more challenging 41.3%

  • Graph: Local Business? Yes

    • Freedom of Movement, operating at status quo 9.6%

    • Freedom of Movement, moderately more challenging 25.8%

    • Freedom of Movement, significantly more challenging 64.5%

    • Security, operating at status quo 31.1%

    • Security, moderately more challenging 38.8%

    • Security, significantly more challenging 30.1%

    • Electricity, operating at status quo 38.9%

    • Electricity, moderately more challenging 41.7%

    • Electricity, significantly more challenging 19.4%

    • Telework capabilities, operating at status quo 19.2%

    • Telework capabilities, moderately more challenging 51%

    • Telework capabilities, significantly more challenging 29.8%

    • COVID-19 preparedness, operating at status quo 9.9%

    • COVID-19 preparedness, moderately more challenging 47.9%

    • COVID-19 preparedness, significantly more challenging 42.2%

  • Graph: Local Business? No

    • Freedom of Movement, operating at status quo 2.9%

    • Freedom of Movement, moderately more challenging 24.3%

    • Freedom of Movement, significantly more challenging 72.8%

    • Security, operating at status quo 29.9%

    • Security, moderately more challenging 40.1%

    • Security, significantly more challenging 30%

    • Electricity, operating at status quo 32.7%

    • Electricity, moderately more challenging 44.7%

    • Electricity, significantly more challenging 22.6%

    • Telework capabilities, operating at status quo 15.5%

    • Telework capabilities, moderately more challenging 55.3%

    • Telework capabilities, significantly more challenging 29.1%

    • COVID-19 preparedness, operating at status quo 7.7%

    • COVID-19 preparedness, moderately more challenging 49.4%

    • COVID-19 preparedness, significantly more challenging 42.9%

Slide Eighteen

  • Partners Monitoring and Interacting

  • Graph: New Partner? Yes

    • Monitoring, operating at status quo 5.8%

    • Monitoring, moderately more challenging 51.4%

    • Monitoring, significantly more challenging 42.8%

    • Interacting, operating at status quo 5.4%

    • Interacting, moderately more challenging 42.9%

    • Interacting, significantly more challenging 51.7%

  • Graph: New Partner? No

    • Monitoring, operating at status quo 10.4%

    • Monitoring, moderately more challenging 42.9%

    • Monitoring, significantly more challenging 46.6%

    • Interacting, operating at status quo 7.5% 

    • Interacting, moderately more challenging 40.5%

    • Interacting, significantly more challenging 52%

  • Graph: Small Business? Yes

    • Monitoring, operating at status quo 7.8%

    • Monitoring, moderately more challenging 45.2%

    • Monitoring, significantly more challenging 46.9%

    • Interacting, operating at status quo 7.3%

    • Interacting, moderately more challenging 31.8%

    • Interacting, significantly more challenging 60.9%

  • Graph: Small Business? No

    • Monitoring, operating at status quo 8.8%

    • Monitoring, moderately more challenging 47.9%

    • Monitoring, significantly more challenging 43.3%

    • Interacting, operating at status quo 6%

    • Interacting, moderately more challenging 45.9%

    • Interacting, significantly more challenging 48.1%

  • Graph: Local Business? Yes

    • Monitoring, operating at status quo 10%

    • Monitoring, moderately more challenging 44.2%

    • Monitoring, significantly more challenging 45.8%

    • Interacting, operating at status quo 8.3%

    • Interacting, moderately more challenging 48.2%

    • Interacting, significantly more challenging 43.5%

  • Graph: Local Business? No

    • Monitoring, operating at status quo 7.4%

    • Monitoring, moderately more challenging 46.1%

    • Monitoring, significantly more challenging 46.5%

    • Interacting, operating at status quo 5.3%

    • Interacting, moderately more challenging 37.5%

    • Interacting, significantly more challenging 57.2%

Date 
Tuesday, May 19, 2020 - 3:30pm