PRIVACY IMPACT ASSESSMENT (PIA) SUMMARY

System Name: iComplaints
Managing Office: Office of Civil Rights and Diversity (OCRD)br /> Date PIA Completed: May 31, 2018

OVERVIEW

iComplaints is an enterprise-level system utilizing a MicroPact full Software as a Service (SaaS) solution, a web-based application that provides a broad range of capabilities, including processing, tracking, managing, and reporting on Equal Employment Opportunity (EEO) complaints and cases.