Albania’s Ombudsperson, with support from the USAID Transparency in Health Engagement Project implemented by the University Research Company, Inc., launched the Avokati I Popullit (People’s Advocate) Mobile Application. This video that explains how to use the new App.

The ‘Peoples Advocate’ App, which can be easily downloaded on a cell phone, is especially useful for citizens living outside of Tirana and those who do not own a computer, as they will be able to both file complaints and follow the progress of its resolution.