From August 2015 to December 2017, SRUC engaged with a range of electric utilities worldwide to conduct a study on human resource incentive (HRI) approaches that have been deployed to encourage employees to combat nontechnical electricity losses. From June 2018 to 2019, SRUC utilized those findings to design and implement an HRI program with Jharkhand Bijli Vitran Nigam Limited (JBVNL), a distribution company (discom) utility in India’s Jharkhand state.